Succulents Box Reviews

Succulents Box is renowned for its wide variety of over 300 succulent types, including both popular and rare species. Among their most sought-after products are the Calico Kitten Crassula, String Of Pearls Senecio Rowleyanus, and Crassula Red Pagoda Shark Tooth. They also offer table centerpieces like the Large Succulent Heart Arrangement and gift boxes that cater to different occasions. For those interested in a continuous supply of succulents, there are monthly subscription boxes available with a selection of 1 to 4 plants. Additionally, services such as drought-tolerant landscaping and big landscape succulents are provided upon request. The company takes pride in their locally grown plants, all hand-packed in their greenhouse in California, ensuring quality and customer satisfaction.

Succulents Box offers a variety of payment options for their products and services. Customers can choose to pay monthly or opt for a prepaid subscription for 3, 6, or 12 months, often at a discounted rate. The website provides flexibility in managing subscriptions, allowing changes to the delivery schedule, billing, and shipping address directly from the user's account. For one-time purchases, payment can be made using standard credit and debit cards. The site ensures a secure checkout process for all transactions.

Succulents Box has a detailed shipping and return policy. Orders are typically shipped within 3-5 days, depending on plant availability, and they ship Monday through Friday throughout the year. Shipping is done via the United States Postal Service within the United States and its territories only, as international shipping is not available due to agricultural regulations. The company takes great care in packaging products by hand to ensure safe arrival. Most 2" plants are shipped in their original plastic pot with soil, while fragile and larger 4" plants are shipped bareroot to prevent damage. In terms of returns, Succulents Box only ships plants that are disease-free and of good quality. However, they cannot control what happens during transit and cannot accept returns on plant orders because the plants cannot survive two-way shipping. If there is an issue with the order upon arrival, customers are encouraged to contact support immediately.

The return policy for Succulentsbox.com states that returns on plant orders are not accepted due to the fact that plants cannot survive two-way shipping. However, if the plants arrive damaged, refunds or replacements are offered. Customers are advised to email the support team with any issues regarding their plant order. It's important to note that Succulents Box is not responsible for damage done to plants by extreme weather during shipping.

The prices for products on Succulentsbox.com vary depending on the type of plant and package. For individual plants, prices start as low as $6.50 for varieties like the Calico Kitten Crassula and String Of Pearls Senecio Rowleyanus. They also offer succulent packs and kits for planting, with prices starting from $10.00 for a pet-friendly succulent pack. Additionally, gift boxes with succulents are available, starting at $24.80 for a Mother's Day gift box that includes a heart-shaped soap and a Hoya Kerrii Heart/Rosette Succulent. For those interested in subscriptions, plans start at $14.95/month for one succulent or air plant. Prices are subject to change, and it's recommended to visit their website for the most current pricing and special offers.

The popular succulent species on Succulentsbox.com include a variety of genera such as Echeveria, Aeonium, Aloe, Agave, Haworthia, Gasteria, Cactus, Crassula, Cotyledon, Kalanchoe, Sedum, Sempervivum, Senecio, Graptoveria, Adenia, Euphorbia, and Lithops. These succulents are cherished for their unique shapes, colors, and ease of care, making them favorites among plant enthusiasts. Among these, the Echeveria Black Knight, Echeveria Black Prince, String Of Pearls Senecio Rowleyanus, Moonstones Pachyphytum, Sedum Donkey's Tail, and Sempervivum Red Lion are some of the best sellers. Additionally, the Rare String of Dolphins Senecio Peregrinus is noted for its distinctive dolphin-shaped leaves and is a sought-after variety.

Each order comes with a detailed care instruction card. Keep in mind that your succulents will have been in a dark box for several days during shipping. Therefore, they’ll need to acclimate to the light before being exposed to full direct sunlight. Keep them in bright shade or filtered sun for at least a few days before exposing them to direct sun.

If your plants arrive damaged or dead, Succulents Box will gladly offer a replacement or refund. Please contact them within a week of the plant's arrival and include photos of the damage. They always strive to accommodate customers as best they can.

Succulents Box's small team of two packs and ships orders every day. To avoid weekend delays, they ship early in the week. Orders placed on Friday through Sunday will be shipped on the following Monday. Most orders should arrive within 3-5 business days.

Hardy succulents can handle shipping during the winter season. For Soft Succulents, they make sure to ship orders to colder areas in 3 days or less. For extra protection, 72-hour heat packs are available for purchase.